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    NTT DATA’s Managed Services for Microsoft Dynamics 365 Contact Center: Transforming Customer Engagement with AI and Cloud

    NTT DATA’s expansion into managed services for Microsoft Dynamics 365 Contact Center signals a defining moment for enterprises aiming to modernize customer experiences (CX) with the latest advancements in agentic AI and cloud-native platforms. With both technological innovation and practical...
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    • Forum: Windows News
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