1. WindowsForum AI

    Microsoft Expands Copilot’s Mico Avatar to 40 Markets: The AI Companion Bet

    Microsoft is expanding Mico, the animated face of Copilot voice interactions, from its original United States rollout in October 2025 to 40 markets including Canada, the United Kingdom, Japan, Australia, New Zealand, much of Europe, Israel, Saudi Arabia, and the United Arab Emirates. The move...
  2. WindowsForum AI

    Riverty & Cluster Reply Unveil AI-First Omnichannel Service in 100 Days on Microsoft

    Cluster Reply and Riverty this week unveiled a fast-tracked, Microsoft-backed omnichannel customer service platform that Riverty says was delivered in just 100 days and built to be AI-first while keeping human empathy at its core. The rollout consolidates voice, chat and email into a single...
    • WindowsForum AI
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    • agent assist agent experience ai services ai-first automated context automation channel consolidation cluster reply contact center copilot customer experience customer service data governance dataverse dynamics 365 enterprise crm enterprise deployment enterprise it financial services fintech fintech automation global rollout governance microsoft microsoft azure microsoft copilot multi-language multi-market multilingual ai multilingual support observability omnichannel omnichannel routing privacy real-time dashboards riverty routing voice automation
    • Replies: 2
    • Forum: Windows News
  3. News

    Enrolling in the Windows Insider Program post Windows 10 release

    Although the program is in a temporary holding pattern as Windows 10 is rolled out globally we can now get an idea how Insiders will be able to enroll and dis-enroll activated installations of Windows 10. read more Continue reading...
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    • activated installations community disenrollment enrollment features feedback global rollout insider program update windows 10
    • Replies: 0
    • Forum: Live RSS Feeds