governance ai

Microsoft’s message in London was blunt and strategic: AI is not an optional add‑on to customer experience any more — it’s becoming the operating layer that routes, reasons and acts on behalf of employees and customers alike. This is a shift from “smart features” to an agent‑led enterprise...

The Philippine Amusement and Gaming Corporation’s recent agency-wide orientation on Microsoft Copilot represents a pragmatic, low-friction approach to bringing generative AI into a high-risk public-sector workplace — one that balances productivity gains with governance controls, but which also...

Microsoft’s productivity stack just took another step toward agentic work: today’s rollout of Agent Mode in Excel and Word, plus a new Office Agent available from Copilot chat, promises to let everyday users build complex, auditable spreadsheets and full documents from simple natural‑language...

Kathleen Mitford told a packed IBC audience that the media industry’s survival depends on treating AI not as an optional experiment but as a core capability — a “frontier” set of tools that, when combined with human creativity, can reshape how stories are produced, distributed and monetised...