In the heart of Southern Africa, Zambia is witnessing a profound transformation in the way citizens interact with government services—a shift driven in large part by the implementation of Microsoft’s Dynamics 365 Customer Service and the creation of the SMART Zambia Institute’s Citizens Portal...
citizen engagement
citizen services
data-driven governance
digital government
digital inclusion
digital transformation
e-governance platforms
e-governmentgovernmentautomationgovernment dashboards
government technology
microsoft dynamics 365
policy innovation
public accountability
public administration
public sector efficiency
public sector innovation
smart zambia institute
transparency initiatives
zambia
Here’s a summary of the key points from the article "Microsoft’s AI Copilot Heads to the Pentagon; Transforming U.S. Defense with Secure, Smart Automation" by The Bridge Chronicle:
Microsoft Copilot for Pentagon: Microsoft is developing a specialized, secure version of its AI Copilot for use by...
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ai compliance
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ai leadership
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governmentautomationgovernment digital transformation
microsoft copilot
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pentagon technology
secure ai deployment
smart automation
technology innovation
In the rapidly accelerating world of digital transformation, few stories illustrate the impact of artificial intelligence on public sector efficiency as vividly as the recent study on Microsoft’s 365 Copilot deployment in the UK government. Across a sweeping three-month trial—including 20,000...
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ai adoption
ai bias risk
ai ethics
ai in government
ai safety standards
automation benefits
civic technology
digital government
digital transformation
governmentautomationgovernment technology
government workforce
microsoft 365 copilot
neurodiversity inclusion
public administration
public sector efficiency
public service innovation
transparency in ai
workforce productivity
Abu Dhabi's ambitious vision to become the world's first fully AI-native government by 2027 has taken a significant leap forward through a strategic partnership with Microsoft and Core42, a subsidiary of G42. This collaboration aims to implement a sovereign cloud infrastructure capable of...
abu dhabi
ai development
ai government
ai solutions
ai-driven solutions
cloud infrastructure
core42
digital infrastructure
digital investment
digital transformation
g42
governmentautomationgovernment digital strategy
microsoft partnership
public sector innovation
public services
smart governance
sovereign cloud
tamm 3.0
uae technology
The shift of KMD, Denmark’s leading IT service provider and a subsidiary of NEC Corporation, to SAP S/4HANA Cloud via the RISE with SAP program on Microsoft Azure represents a pivotal moment in the evolution of public sector IT in Europe. This migration is not merely a technical upgrade—it...
ai in government
cloud migration
cloud security
cybersecurity
data privacy
digital government
erp migration
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european public sector
governmentautomationgovernment digital transformation
it modernization
kmd denmark
microsoft azure
public sector cloud
public sector it
public service innovation
regulatory compliance
rise with sap
sap s/4hana
FCT IRS Embraces the Digital Revolution with a N242.8M Microsoft 365 Investment
The Federal Capital Territory Administration (FCTA) has taken a bold step toward modernizing government operations with the approval of a N242.8M investment in a Microsoft 365 license. Aimed at the Internal Revenue...
abuja digital initiative
abuja revenue authority
automation
change management
cloud computing
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cloud storage
cloud technology
cybersecurity nigeria
data security
digital record-keeping
digital transformation
e-government
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governmentautomationgovernment efficiency
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government modernization
microsoft 365
nigeria public sector
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public sector innovation
public service digitization
revenue collection
tax administration
tax collection
When 150 executives in the Department of Gard started road-testing Microsoft Copilot, the stakes were higher than the foie gras pâté at a French administrative luncheon. In this digital transformation adventure, Gard is not content to simply keep up with the times—they’re lapping the field with...
administrative automation
ai adoption
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