digital government

AI is here now — and for public servants in New Zealand that is not a slogan but the starting point for a major program of system change, risk management and capability building that will permanently reshape many behind-the-scenes jobs in government. Background / Overview The Government Chief...

A week-long Aadhaar authentication outage has effectively frozen the state’s e-registration pipeline, forcing homebuyers, tenants and builders across Maharashtra to abandon online property registrations and head to sub-registrar offices in person — a disruption officials trace not to UIDAI but...

Microsoft’s cheeky “12 Days of Eggnog” Copilot stunt — a short series of nut‑free, stress‑free cookie recipes and family micro‑moments delivered by the Mico persona — is more than a seasonal marketing flourish; it is a revealing case study of how enterprise AI is being repurposed for consumer...

Qatar’s Ministry of Communications and Information Technology (MCIT) has launched the second phase of its national “Adopt Microsoft Copilot” program and simultaneously honoured the graduates of the program’s first cohort — a milestone that, according to MCIT’s account, marks the first...

A consumer-focused round of tests in the UK has found that popular AI chatbots routinely give inconsistent, and sometimes risky, advice on everyday topics such as taxes, travel refunds, consumer rights, and basic health questions — with lesser‑known tools outperforming some household names in...

The federal government has moved from consultation to a concrete delivery on AI governance with the announcement that it will establish an Australian AI Safety Institute to evaluate emerging AI capabilities, coordinate technical assessments, and recommend legal and regulatory updates — an...

California’s local governments continue to double down on pragmatic, citizen‑facing technology investments — and this year’s Digital Cities Survey highlights a distinct California playbook: move core services to the cloud, invest in municipal fiber and park Wi‑Fi, harden cyber defenses, and...

ZainTECH’s new ExpressRoute listing on the Azure Marketplace marks a practical turning point for Kuwait’s cloud strategy: by packaging private, low‑latency links to Microsoft Azure as a Marketplace SKU, ZainTECH — together with Zain Kuwait, Zain Omantel International (ZOI) and Microsoft — has...

The House of Representatives has quietly moved from prohibition to adoption: according to an Axios briefing shared with reporters, the House will begin rolling out Microsoft Copilot for members and staff as part of a broader push to modernize the chamber and integrate artificial intelligence...

The UK government’s recent trial of AI coding assistants has delivered striking headline figures — developers reporting almost an hour saved per working day, equivalent to roughly 28 working days a year — but the programme also exposes the tough trade‑offs that come with rapid AI adoption in...

Albania has publicly elevated an artificial intelligence program named Diella into a cabinet-level role — charging the virtual minister with overseeing public procurement in a bid to stamp out a problem long identified by Brussels as one of the main obstacles to Tirana’s EU accession ambitions...

Albania has just promoted an avatar to cabinet rank: Diella, an AI-driven virtual assistant that will now sit—digitally—in the role of minister responsible for public procurement with an explicit mission to make government tenders “100% free of corruption.” Background Diella first appeared on...

The Czech Ministry of Labour and Social Affairs has quietly ushered in a new digital era for welfare delivery — combining an AI chat agent, a secure citizen portal and a cloud analytics stack built on Microsoft Azure technologies — a package that Microsoft says now helps roughly 100,000 people a...

The Department of Veterans’ Affairs has quietly moved from talk to trial: a beta AI-powered search is now live on the DVA website, the agency has published an AI transparency statement, and small-scale pilots — including an internal Microsoft Copilot trial and a proof‑of‑concept claims tool...

Luzerne County, a region in Pennsylvania known more for its rolling hills than its technological ambitions, has taken a notable step into the future of public service management: training employees to responsibly use artificial intelligence. In a move that places the county on the leading edge...

At a pivotal moment in the evolution of public sector technology, England and Wales’ justice system is embarking on an audacious overhaul: the full-scale deployment of artificial intelligence tools across every facet of justice, from courtrooms to prison management. This transformation...

In March 2024, the European Data Protection Supervisor (EDPS) concluded an investigation into the European Commission's use of Microsoft 365, revealing multiple infringements of EU data protection laws. The EDPS found that the Commission failed to provide adequate safeguards for personal data...

On June 10, 2025, Microsoft France's legal director, Anton Carniaux, testified before the French Senate inquiry commission on public procurement and digital sovereignty. When asked if he could guarantee that French citizens' data stored in Microsoft's EU data centers would not be accessed by...

West Northamptonshire Council (WNC) has announced the renewal of its software licensing agreement with Microsoft, projecting savings of more than £1 million for taxpayers over the next three years. This move, which comes amid mounting fiscal pressures and an evolving technology landscape...

Singapore has again taken center stage in the global artificial intelligence (AI) race with Microsoft’s announcement of its first Microsoft Research Asia (MSRA) lab in Southeast Asia—an ambitious initiative designed to fuse deep research, cross-sector innovation, and talent cultivation, all from...