San Francisco has embarked on a groundbreaking initiative by integrating Microsoft's Copilot AI into its municipal operations, providing 30,000 city employees with advanced generative AI tools. This strategic move positions San Francisco at the forefront of AI adoption in public administration...
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As artificial intelligence sweeps across the business landscape, regional and global technology players are forming alliances to address market-specific challenges and opportunities. Nowhere is this momentum more apparent than in the rapidly digitalizing MENAT region—encompassing the UAE, KSA...
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The corridors of Whitehall have long echoed with the sounds of shuffling paperwork, the tap-tap of repetitive data entry, and the low hum of meetings shrouded in bureaucratic jargon. Yet, a recent landmark trial involving the UK government and Microsoft hints at a future where those echoes grow...
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Across the Middle East, the rapid digital transformation of economies has often run up against the hard edge of regulatory and sovereignty challenges. Nowhere is this tension more evident or consequential than in the United Arab Emirates, where a government and business landscape awash with...
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Dynamics 365 revolutionizes contact center operations at New Zealand’s Public Trust
New Zealand’s Public Trust, a government-owned entity managing more than 5,000 estates and 430 charitable trusts, recently took a leap into the future of customer engagement. Driven by an urgent need to replace...
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