government innovation

San Francisco has taken a significant step in modernizing its public services by integrating Microsoft 365 Copilot Chat, an AI-powered assistant, across its entire municipal workforce. As of July 14, 2025, approximately 30,000 city employees, including healthcare professionals and social...

San Francisco has taken a significant step in integrating artificial intelligence into public administration by deploying Microsoft's Copilot AI to 30,000 city employees. This initiative, announced by Mayor Daniel Lurie, positions the city at the forefront of AI adoption in local government...

Local governments are standing at a critical juncture as the accessibility and practicality of artificial intelligence (AI) continue to surge. On one hand, there is unmistakable optimism about the potential of AI to transform municipal operations, streamline workloads, optimize public resources...

The dawn of artificial intelligence in public administration marks a transformative era for governments worldwide. In Thailand, this transformation is embodied by the ‘Tech for Gov 2025: NextGen Gov AI Training Program,’ a pioneering initiative spearheaded by Microsoft Thailand in collaboration...

Kenya stands at the threshold of a digital revolution, with artificial intelligence (AI) driving transformative opportunities and urgent challenges alike. As one of Africa’s most dynamic economies, Kenya has made sizable investments in digital infrastructure and policy reforms. The country’s...

Singapore’s national social security system revolves around the Central Provident Fund (CPF), a structure trusted by more than 4 million people to ensure financial security through every life stage—be it home ownership, healthcare, or retirement income. The Central Provident Fund Board (CPFB)...

Thailand is undergoing a bold digital renaissance that is quietly remaking its legal landscape, positioning the nation at the heart of Southeast Asia’s digital transformation. This metamorphosis is not just about cutting-edge technology or the relentless march toward a paperless future, but...

In 2024, the Supreme Court of Buenos Aires (SCBA), one of Latin America's largest provincial judicial institutions, faced significant challenges with its traditional credentialing system. The existing process was cumbersome, costly, and inefficient, leading to delays and security...

Denmark's Ministry of Digitisation has announced plans to phase out the use of Microsoft products within its operations, signaling a significant shift in the country's approach to public sector IT infrastructure. This decision underscores Denmark's commitment to enhancing digital sovereignty...

Abu Dhabi is rapidly establishing itself as a major player in the global artificial intelligence landscape, an ambition put on full display through the Department of Government Enablement’s (DGE) prominent role at the recent Microsoft AI Tour. This high-profile event, attended by technology...

Civil servants across several UK government departments have recently concluded a pioneering three-month trial using Microsoft 365 Copilot—an AI-powered assistant designed to supercharge administrative productivity and redefine the capabilities of public sector staff. According to newly released...

In the dynamic landscape of global digital transformation, the United Arab Emirates (UAE) has emerged as a trailblazer—setting a gold standard for sovereign cloud adoption and artificial intelligence (AI) integration at a national scale. Central to this acceleration is a landmark whitepaper from...

In a significant stride toward digital transformation, the National Archives of Qatar (NAQ) has announced a landmark partnership with Microsoft Qatar, structured under a strategic cooperation framework designed to digitise and facilitate access to the nation’s vast trove of historical documents...

The invitation to the upcoming Microsoft Azure AI Hackathon for Public Sector sparks excitement among tech enthusiasts eager to redefine the future of California’s public services. Set against the vibrant backdrop of Sacramento, this hands-on event is exclusively for State of California...