government productivity

State Treasurer Brad Briner’s office is moving from experimentation to an active posture on artificial intelligence, signaling a deliberate push to fold generative AI into everyday state operations while still testing guardrails and governance frameworks. The department’s recently completed...

HM Revenue & Customs has started rolling out Microsoft 365 Copilot to its workforce, a move HMRC describes as a major scaling of generative AI inside the UK civil service that aims to recover working time, boost productivity and standardise AI-aware working practices across tens of thousands of...

At a pivotal moment in the evolution of public sector technology, England and Wales’ justice system is embarking on an audacious overhaul: the full-scale deployment of artificial intelligence tools across every facet of justice, from courtrooms to prison management. This transformation...

Microsoft has announced the rollout of Microsoft 365 Copilot Chat to Government Community Cloud (GCC) tenants, marking a significant advancement in integrating AI-powered tools within U.S. government agencies. This deployment enables GCC users to leverage Copilot Chat across various Microsoft...

In a decisive sign of artificial intelligence’s accelerating role in the modernization of public sector operations, a recent UK Government report has illuminated the transformative impact of Microsoft 365 Copilot on the day-to-day productivity of civil servants. The findings, emerging from a...

UK civil servants are finding measurable boosts in productivity and job satisfaction with the adoption of Microsoft 365 Copilot, according to the largest public sector trial of the AI-powered assistant to date. Across a massive pilot involving 20,000 workers spanning 12 government organisations...

The corridors of Whitehall have long echoed with the sounds of shuffling paperwork, the tap-tap of repetitive data entry, and the low hum of meetings shrouded in bureaucratic jargon. Yet, a recent landmark trial involving the UK government and Microsoft hints at a future where those echoes grow...

In a surprising twist to the ongoing GenAI revolution, an internal evaluation by the Australian Centre for Evaluation (ACE) within Treasury suggests that a Microsoft 365 Copilot licence for a “mid-level” government staffer could pay for itself if it frees up just 13 minutes of their week for...