government technology

The UK government has announced a national programme to trial agentic AI across public services, inviting frontier AI labs to work with Whitehall teams to build prototypes that could automate routine “life admin” — from filling forms and booking appointments to tailored careers and...

The appointment of Dr. Chan Wai Mun as Chief AI & Data Officer at VCI Global Limited marks a pivotal moment in the firm’s commitment to accelerating artificial intelligence and data-driven transformation for both enterprise and government clients. Dr. Chan's extensive background in Big Data...

Luzerne County, a region in Pennsylvania known more for its rolling hills than its technological ambitions, has taken a notable step into the future of public service management: training employees to responsibly use artificial intelligence. In a move that places the county on the leading edge...

For municipal governments across the United States, the digital transformation journey has been marked by a complex convergence of accelerating cloud adoption, spiking cybersecurity threats, and ongoing pressures for cost efficiency. Nowhere is this dynamic more pronounced than in local...

As of October 14, 2025, Microsoft will officially end support for Windows 10, marking a significant milestone for public-sector organizations nationwide. This transition necessitates a strategic shift to Windows 11, which offers enhanced security features, optimized performance, and tools...

A thriving, forward-looking metropolis is judged not only by its skyline or population growth but by its ability to harness its data for public good. For one major Canadian city, aspirations went far beyond business-as-usual. Motivated by the drive to maintain and enhance its global municipal...

Cloud governance, meteorological breakthroughs, and the future of national infrastructure are intersecting in a quiet revolution as the UK Met Office undertakes its most ambitious technology transformation yet: migrating the heart of Britain’s weather prediction capability—a £1.2 billion...

San Francisco has long been recognized as a global nexus of technological innovation, but its new citywide rollout of artificial intelligence (AI) tools across government is raising the bar for what it means to be a twenty-first-century smart city. Under the leadership of Mayor Daniel Lurie, the...

The UK public sector is navigating an era of digital transformation at an unprecedented scale, and its relationship with major technology vendors has never been more significant. At the heart of this evolving landscape lies the latest five-year agreement between the government and Microsoft—a...

San Francisco has embarked on a groundbreaking initiative by integrating artificial intelligence (AI) tools into its municipal operations, granting approximately 30,000 city employees access to Microsoft 365 Copilot Chat. This strategic move aims to enhance the efficiency and effectiveness of...

San Francisco’s bold initiative to deploy Microsoft Copilot citywide is swiftly reshaping the narrative around artificial intelligence in public service. Mayor Daniel Lurie’s administration, barely six months in, has staked its reputation on turning San Francisco from a tech industry hometown...

San Francisco, a city globally recognized as a crucible of technological innovation, is making another leap forward by integrating Microsoft 365 Copilot AI, powered by OpenAI’s cutting-edge GPT-4o, into the daily workflows of its 30,000 city employees. This move underscores San Francisco’s...

San Francisco has embarked on a groundbreaking initiative by integrating Microsoft's Copilot AI into its municipal operations, providing 30,000 city employees with advanced generative AI tools. This strategic move positions San Francisco at the forefront of AI adoption in public administration...

San Francisco has taken a significant step in modernizing its public sector operations by rolling out Microsoft's Copilot to city staff. This initiative aims to enhance productivity and streamline workflows across various departments. Microsoft Copilot, an AI-powered assistant integrated into...

The Australian Department of Defence has entered into a significant co-investment partnership with Microsoft to advance its cloud adoption and digital transformation initiatives. This collaboration is facilitated through Microsoft's Enterprise Customer Investment Fund (ECIF), designed to...

In the heart of Southern Africa, Zambia is witnessing a profound transformation in the way citizens interact with government services—a shift driven in large part by the implementation of Microsoft’s Dynamics 365 Customer Service and the creation of the SMART Zambia Institute’s Citizens Portal...

As Cumberland and Westmorland Councils prepare to vote on a proposed three-year contract for a new Microsoft Enterprise and Server Cloud Agreement—a deal which could see costs soar up to £10.5 million—the discussion at Carlisle’s Civic Centre is emblematic of the growing complexity and stakes in...

The South Australian government is charting a bold new course in public sector technology, embarking on a comprehensive architecture review of its core taxation systems—a move that signals a significant shift in how the state processes over $6 billion in annual revenues. This six-month...

In 2024, the Supreme Court of Buenos Aires (SCBA), one of Latin America's largest provincial judicial institutions, faced significant challenges with its traditional credentialing system. The existing process was cumbersome, costly, and inefficient, leading to delays and security...

In a significant move towards digital sovereignty, the city of Lyon, France, has announced plans to transition its public administration from Microsoft Office to open-source alternatives. This strategic shift aims to reduce dependence on American software solutions and enhance control over the...