About this tag
The grey screen tag on WindowsForum.com covers user-reported issues where a computer displays a grey screen instead of the normal desktop or login screen. Common causes include problematic Windows updates, such as KB5049622, driver or system file errors like explorer.exe and Atbroker.exe failures, and hardware or power management quirks. Affected systems range from Windows 7 to Windows 8.1 and Windows 10. Troubleshooting steps often involve booting into safe mode, using Task Manager, or performing system restore. The tag also includes grey screen problems in specific applications like Sony Vegas Pro 11, where the interface turns grey when opening certain windows.
  1. F

    Windows 11 Grey screen after updating to windows update kb5049622

    My computer for some reason never seemed to be able to update to this version. So I went into troubleshoot and I let it do its thing. It said it changed something and to try the update again. I waited for like an hour for it to update and install and then another hour for it to get out of the...
    • Felip0
    • Thread
    • cmd error resolution grey screen installation issues powershell system performance task manager troubleshooting user help windows update
    • Replies: 4
    • Forum: Windows Help and Support
  2. Jaxon

    Windows 8 My HP windows 8.1 laptop won't start up properly

    I have a HP windows 8.1 laptop. Yesterday it was working fine, but today it's not. It starts up to the part where it requires your password fine, but after I type in my password, it loads for a moment then goes to a grey screen and won't work. I haven't done anything to it so it seems very...
    • Jaxon
    • Thread
    • boot grey screen issues laptop password startup support troubleshooting windows 8.1
    • Replies: 1
    • Forum: Windows Help and Support
  3. E

    Windows 7 I have win7 and my internet keeps cutting out and after a while it comes back on

    I have windows 7 32bit and my internet cuts off showing a grey screen and after a short interval it comes back on. message box states internet not responding
    • elltello
    • Thread
    • 32-bit connectivity error message grey screen internet network issues troubleshooting windows 7
    • Replies: 11
    • Forum: Windows Help and Support
  4. N

    Windows 7 Sony Vegas Pro 11 Grey screens

    Recently I noticed this problem from Sony Vegas Pro 11 (latest version..its updated ) after a month or so not opening it as i was not editing any video then right now i opened it then inserted video's etc and transitions but when i open prompts its all grey screen just like in the screen shot i...
    • noelian14
    • Thread
    • amd processor grey screen memory issues nvidia software issues sony vegas system specs transition video editing video software windows 7 windows ultimate
    • Replies: 1
    • Forum: Windows Software
  5. M

    Windows 7 Diagnosing Grey Screen Issue on Acer Veriton X275 with Windows 7 Professional

    I have recently purchased an Acer Veriton X275 with Windows 7 Professional and I am experiencing a nuisance issue. The screen background changes from near white to grey either, after a time lapse or on depression of keyboard key. This can be temporarily rectified by switching the monitor off...
    • montgomery
    • Thread
    • acer acer veriton display settings energy saver grey screen nuisance screen issue shortcuts task manager windows 7
    • Replies: 3
    • Forum: Windows Help and Support
  6. B

    Windows 7 white screen fading to grey on power-on, does not display BIOS

    Hi everybody. I am running win7 64x on a 14-month-old advent 5401 laptop, though I upgraded from vista at christmas time. since then this error has occured 3 times, but the first 2 times it seemed to resolve itself after a while of being shut off (the second time was this morning and I still...
    • borgol
    • Thread
    • advent 5401 backing up bios blank screen display issues fans forum grey screen hardware issues laptop power issues power off software issues system freeze tech support upgrade windows 7
    • Replies: 2
    • Forum: Windows Help and Support
  7. D

    Windows 7 explorer.exe and Atbroker.exe error on start up and then grey screen

    Hello As stated in title on boot up I get an explorer.exe and atbroker error and then just a grey screen. I can boot up fine in safe mode. Any help would be appreciated. thanks Darren
    • darrenj
    • Thread
    • atbroker.exe boot issues error explorer.exe grey screen safe mode startup windows
    • Replies: 30
    • Forum: Windows Help and Support