For more than a decade, Microsoft has leaned on a select group of its employees—known as the Microsoft Elite—to usher its products from early-stage prototypes to polished commercial releases. This internal “super-user” community, which recently celebrated its tenth anniversary, has grown into an...
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continuous improvement
customer zero
employee testing
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ground-levelfeedback
internal beta program
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microsoft
microsoft elite
organizational culture
product development
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software quality
team collaboration
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user engagement
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