insurance technology

The insurance industry is staring at an inflection point: agentic AI — systems that plan, act, and persist state across multi-step workflows under human oversight — promises to translate scattered pilots into enterprise-scale productivity, but doing so requires a far more disciplined playbook...

Digital transformation is no longer a competitive nicety for insurers — it is a survival imperative driven by customer expectations, regulatory pressure, and a hard-headed operational economics that legacy systems can no longer satisfy. Modern customers expect near-instant access to policy...

Suncorp’s move from experimentation to “full‑scale delivery” of agentic AI — with a cross‑functional execution roadmap, internal agent platform and live customer pilots — is a sober, deliberate step that crystallises how a large, regulated insurer intends to convert the promise of autonomous...

For Legal & General (L&G), a nearly 200‑year history of handling life’s biggest financial moments is meeting a very modern approach to customer service: a multi‑year collaboration with Microsoft to deploy an AI‑first contact‑center platform built on Microsoft Dynamics 365 Contact Center and...

Ascot’s technology roadmap is no longer an aspiration — under Group CIO Owen Williams the carrier has turned modernization, cybersecurity, and data-driven AI into practical programs that are already reshaping underwriting and claims workflows across its global footprint. Background / Overview...

In a landscape where artificial intelligence is redefining industry boundaries, the alliance between dacadoo and Microsoft is emerging as one of the most significant developments in digital health engagement. This collaboration, announced as a pivotal step toward next-generation health...

H One, a prominent innovator in enterprise AI solutions and a trusted Microsoft partner, has recently clinched the top position at the regional Microsoft Agentic AI Hackathon. This hybrid-format event attracted leading technological minds from across the region, all aiming to showcase...

H One, a prominent enterprise AI solutions provider and Microsoft partner, recently clinched the top position at the regional Microsoft Agentic AI Hackathon. This hybrid event attracted leading technological minds from across the region, aiming to showcase next-generation AI solutions. Team H...

Microsoft’s strategic leap into the nexus of cybersecurity and insurance signifies a seismic shift in how enterprises perceive and manage digital risk. The June 2025 partnership between Microsoft and Antigen Security is more than just a new line of business or a clever bundling of services. It...

In today’s digitally charged climate, the enterprise world stands at the crossroads of tradition and transformation. Modern organizations, driven by demands for agility, security, and market innovation, face a seemingly paradoxical task: how to update rigid, decades-old systems while...

Mexican enterprises are facing a transformative opportunity as DXC Technology revitalizes its SAP Fast RISE offering, harnessing the robust capabilities of Microsoft Azure’s local datacenter infrastructure to accelerate cloud migration for regulated industries. This move is not just a response...