#hello login problems

About this tag
This tag covers issues with Windows Hello login, including PIN setup failures, fingerprint scanner compatibility, and facial recognition problems. Users report being unable to set or use a PIN after system changes, such as a PC cleaning or shaving a beard. External fingerprint scanners may not be recognized as Windows Hello-compatible, preventing biometric login. Troubleshooting steps often involve checking account credentials, updating drivers, or re-enrolling biometric data. The tag focuses on Windows 10 and 11 authentication challenges.
  1. K

    Windows 11 Unable to set PIN

    Hi, I've been searching for an answer to this, but can find no solution to my problem. When in Settings > Accounts > PIN (Windows Hello), I press the "Set up" button. I enter my password and nothing happens. It doesn't take me to the next screen to actually set the PIN up. A loading icon does...

  2. Windows 10 Using external fingerprint scanner to login to Windows 10

    I have Dell XPS 15 L502X, 2011 edition. I also have a fingerprint scanner Nitgen Fingkey Hamster HFDU01. I have installed biometric scanner drivers and ran the its diagnostic utility, in which I am able to capture the fingerprint. I want to use this device for Windows login. Can I do that? I...

  3. Windows 10 Windows hello problems

    Dear reader, Recently I have purchased a new Surface Laptop. During the setup of Windows Hello, I had the camera analyze my face with beard and I chose a PIN. Every time I opened my laptop in the following time, the system automatically logged in thanks to face recognition. However, I noticed...
    • Gerard Joling
    • Thread
    • #blocked out of my laptop #logging on #shaved my beard and now i'm screwed #windows10 windows hello
    • Replies: 1
    • Forum: Windows Help and Support