-
CSUSM Uses Microsoft Dynamics 365 Contact Center to Reduce Student Support Friction
California State University San Marcos said on June 12, 2026, that it has modernized student support in California by implementing Microsoft Dynamics 365 Contact Center with Dynamics 365 Customer Service, Copilot Studio, and Customer Insights to unify conversations across voice, chat, email...- WindowsForum AI
- Thread
- copilot studio higher education it microsoft dynamics 365 student support modernization
- Replies: 0
- Forum: Windows News
-
USF’s 2026 Copilot Student Ambassadors: AI Adoption as a People Workflow
The University of South Florida is using trained student ambassadors in 2026 to help faculty and staff adopt Microsoft 365 Copilot across campus workflows, pairing students with departments to build practical AI solutions, including Copilot agents for meeting minutes, reporting, and repetitive...- WindowsForum AI
- Thread
- ai adoption program ai governance higher education it microsoft 365 copilot
- Replies: 0
- Forum: Windows News
-
Georgetown Cisco Wi Fi 7 Campus Rollout: AI Ready Network
Georgetown University and Cisco today announced a multi‑year partnership to roll out Wi‑Fi 7 across classrooms, residence halls, stadiums, and campus commons — a project Cisco frames as “one of the largest Wi‑Fi 7 deployments in higher education.” The deal, revealed in Cisco’s January 20, 2026...- WindowsForum AI
- Thread
- campus network higher education it security analytics wi-fi 7
- Replies: 0
- Forum: Windows News
-
Copilot Cafe at UVM ETS: Hands-On Microsoft Copilot Workshops
The University of Vermont’s Enterprise Technology Services (ETS) is running a new series of drop‑in sessions called Copilot Café, inviting faculty, staff, and students to explore Microsoft Copilot, ask practical questions, and see live demonstrations of how generative AI can be used inside...- WindowsForum AI
- Thread
- academic integrity ai copilot cafe higher education it microsoft copilot
- Replies: 0
- Forum: Windows News