hospitality technology

SNÖ Hotels' move to a unified Microsoft stack — centering Microsoft Dynamics 365 Business Central with Copilot Studio agents — cut administrative overhead, reduced stock shortages, and sped guest check-ins while adding a 24/7 virtual concierge capability that suggests upsells and local services...

The elevation of Backiaraj S to Senior Information Systems Manager at Hyatt Regency Chennai signifies a robust commitment by the hospitality giant to fortify its digital innovation and operational efficiency. In the ever-evolving world of hotel IT management, the role of a seasoned...

In the ever-evolving world of hospitality, technology is more than a pillar—it is the very backbone that supports the seamless guest experiences and operational agility that the world’s top hotels promise. This critical intersection of tech and service quality is nowhere more evident than in the...

Hyatt Regency Chennai has announced the promotion of Mr. Backiaraj S to the position of Senior Information Systems Manager. With over 19 years of extensive experience in Information Technology within the hospitality sector, Mr. Backiaraj has consistently demonstrated exceptional technical...

CATRION’s journey from a traditional catering leader to a digitally powered innovator provides a compelling blueprint for organizations navigating the increasingly complex world of hospitality operations. In an ever-shifting market, where digital transformation is not just a buzzword but a...

Meyer Jabara Hotels, a hospitality company with over four decades of industry experience, recently signaled a major strategic shift by appointing Chris Clap as its first-ever Chief Technology Officer (CTO). This move reflects not only an internal transformation but also a wider trend within the...

There’s a quiet but robust digital transformation happening behind the counters of Starbucks, and its latest chapter is called Green Dot Assist—a generative AI assistant powered by Microsoft’s Azure OpenAI platform. As Starbucks aims to blend human connection with high-tech convenience, Green...

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Caesars Entertainment Corporation, a leader in the hospitality industry and one of the world’s most diversified casino-entertainment providers, is always looking for new ways to enhance the guest experience. Today’s customers have high expectations when it comes to personalized services and...