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hp 8440p

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The HP 8440p is a business-class laptop that runs Windows 7. Users have reported shutdown issues where the system hangs on the 'Windows is shutting down' screen after installing software like Office 2010, Adobe Reader, and security suites. This problem has been observed on multiple HP 8440p and 8440w units, suggesting a possible driver or firmware conflict rather than a single software cause. Troubleshooting steps include uninstalling recently added programs and checking for updated drivers or BIOS from HP.
  1. R

    Windows 7 NEW HP 8440w Laptops will not shut down when running win 7 (32 or64bit)

    I have reloaded the OS muti times, its shuts down for awhile then I load office2010, adobe 10, MS updates, Norton and MS Live essentials 2011.... then out of no where all they stop shutting down no rhyme or reason, I have uninstalled all of them and they still wont shut down, it logs me off...
    • rollingrock33
    • Thread
    • adobe reader bugs hp 8440p hp 8440w laptop live essentials multiple devices norton office 2010 os reload performance power issues shutdown system crash troubleshooting user experience windows 7 windows update
    • Replies: 1
    • Forum: Windows Help and Support
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