human ai collaboration

  1. Measuring Human AI Collaboration in Unified Communications

    Every organisation that rushed to deploy meeting transcriptions, copilots, and automated workflows now faces the same uncomfortable question: are those tools actually improving judgment and outcomes, or just generating more artifacts to measure activity with? Background / Overview The first wave...
  2. Softer Software Revisited: Lessons for Today’s AI Copilots and Personalization

    When Bill Gates and Charles Simonyi began talking about “softer software” in the early 1980s, they did not reject intelligence — they rejected mythology. Their idea was simple and practical: build programs that learn from users, adapt over time, and serve as partners rather than oracles. That...