Cluster Reply’s rapid, Microsoft‑backed rollout for Riverty — delivered into production in just 100 days — marks a clear, practical example of how an AI‑first, human‑centric customer‑service platform can be assembled using Dynamics 365, Dataverse and Microsoft Copilot tooling while remaining...
In the fast-moving world of digital transformation, organizations across every sector face mounting pressure to modernize, streamline operations, and build resilient technology environments that can adapt to constant change. Whether a law firm embracing remote work post-pandemic or a retailer...
change management
cloud migration
cloud strategy
consulting services
digital strategy
digital transformation
dynamics 365
enterprise security
human-centric
hybrid cloud
it infrastructure
long-term partnerships
microsoft 365
microsoft azure
microsoft ecosystem
power platform
remote work
software integration
technology
technology adoption
Overview
Today we live in a multi-device world, and the way we use them spans different platforms and form factors: We read the morning news on our tablets, check email during the morning commute on our phones and at work on our desktop PCs. And at night, we watch movies on our home media...
While a Universal Windows Platform (UWP) app should be visually appealing, it should also project the voice of the original app creators from time to time. After all, a good user experience is ultimately a human-centric experience.
Communicating effectively with your users requires the...
accessibility
app design
communication
compassionate design
design forgiveness
engagement
error
friendliness
guidance
human-centric
intuitive design
messaging
positive messaging
tone
user confusion
user experience
user journey
uwp
visual studio
walkthrough