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    Infobip’s CXOP: Revolutionizing Customer Engagement with Agentic AI

    In a business world defined by rapid digital transformation and permanently elevated customer expectations, the announcement of Infobip’s Conversational Experience Orchestration Platform (CXOP) signals an ambitious leap into the future of customer engagement. While artificial intelligence (AI)...
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    • agentic ai ai automation ai risks ai-powered platforms business transformation cloud communication conversational ai customer engagement customer experience customer journey customer support automation data privacy digital transformation generative ai hybrid ai-human support market innovation microsoft azure omnichannel communication real-time personalization unified communications
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    • Forum: Windows News
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    Solgari Launches AI Chatbot with Microsoft Copilot Studio for Enhanced Customer Engagement

    Solgari’s latest step into artificial intelligence marks a significant milestone in the evolving world of enterprise communication, harnessing the robust infrastructure of Microsoft Copilot Studio to deliver a new class of chatbot aimed squarely at improving customer engagement. This development...
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    • ai and privacy ai chatbots ai deployment strategies ai integrations ai-powered customer support business communication business intelligence cloud-based ai conversational ai customer engagement customer experience customer support automation data analytics digital transformation dynamics 365 enterprise ai solutions hybrid ai-human support microsoft copilot studio microsoft teams scalable customer service
    • Replies: 0
    • Forum: Windows News
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