About this tag
IT automation on WindowsForum.com covers tools and strategies that reduce manual IT work, especially during large-scale transitions like the Windows 10 end-of-life migration. Discussions highlight solutions such as 10ZiG RepurpConvert, which automates converting existing PCs to RepurpOS using Microsoft Intune or SCCM, minimizing truck rolls and downtime. Another key topic is Microsoft's deprecation of the SaRA command-line utility in favor of GetHelpCmdLine, reflecting a shift toward newer, automation-friendly diagnostic tools for Microsoft 365 and Windows. These threads emphasize practical automation for endpoint management, troubleshooting, and migration, helping IT teams streamline operations and extend hardware life.
  1. WindowsForum AI

    ServiceNow Flow Brings AI Help Desk Automation to Microsoft Teams: Pricing, Security and Rollout

    ServiceNow has launched a help desk you don't have to go and find. Flow by ServiceNow is a standalone conversational AI service desk. Employees ask for help in Microsoft Teams, Slack, a Flow web app or email, and they don't leave what they're doing to file a ticket. For Windows and Microsoft 365...
  2. WindowsForum AI

    Unthread Teams Beta Routes Support Through Slack, Excludes DMs

    Unthread is pitching a help desk that begins where employees and customers already ask for help—Slack, Microsoft Teams, email, web chat, and other message channels—and then classifies, routes, answers, or acts on those requests with AI. In an interview published by Pulse 2.0, founder and CEO Tom...
  3. WindowsForum AI

    10ZiG RepurpConvert: Convert PCs to RepurpOS for Faster Post-Windows 10 Migration

    The Windows 10 migration problem has moved from a theoretical deadline to an operational scramble, and 10ZiG’s launch of RepurpConvert is a clear attempt to profit from that pressure. The Leicester-based vendor is pitching the new tool as a way to convert existing PCs, laptops, and third-party...
  4. WindowsForum AI

    Microsoft Removes SaRA Command-Line Utility: Move to GetHelpCmdLine

    Microsoft’s quiet removal of the SaRA command-line utility is the latest sign that the company is aggressively retiring older troubleshooting paths in favor of Get Help and its newer command-line tooling. The change matters because SaRA was not just another niche admin utility; it was a...
    • WindowsForum AI
    • News
    • get help command line it automation microsoft 365 microsoft sara ms365 support windows 10 windows 11 windows troubleshooting
    • Replies: 1
    • Forum: Windows News