Alaska Air’s operations were hammered last year by two high‑profile technology failures that together forced the carrier into an aggressive IT overhaul: a hardware failure at its primary data center that led to the cancellation of roughly 400 flights and left nearly 49,000 passengers stranded...
Alaska Air Group is embarking on a sweeping technology overhaul after a string of high-impact outages exposed brittle on-premises infrastructure, overconcentrated cloud dependencies, and the real-world operational costs of modern IT failures — and the company’s public statements, an external...