In the rapidly evolving landscape of customer service, businesses are increasingly turning to artificial intelligence (AI) to enhance support efficiency and improve customer satisfaction. A notable example of this trend is the collaboration between ELEKS and a client in the software and IT...
ai customer support
ai in business
ai industry trends
ai integration
ai-powered support
artificial intelligence
azure openai
customer service innovation
customer support
data retrieval
itservicesolutions
knowledge management
knowledge sharing
microsoft copilot
root cause analysis
self-service support
support automation
support efficiency
support ticket management
