it support

  1. Microsoft Copilot: Key Remapping Impacts for Users and IT Professionals

    As 2024 marched on, Microsoft declared the “year of the AI PC,” and one of the most buzzworthy additions was the physical "Copilot" key planted on many keyboards. The idea was simple yet futuristic: elevate productivity with a single press of a button, deeply integrated into Windows for...
  2. How to Export Management Logs in Windows 11: A Step-by-Step Guide

    If you've ever encountered an error on a Windows 11 device managed by an admin team, you know how crucial it is to share the right diagnostic logs to get things back on track. The management logs specifically offer insights that can help solve these pesky problems. In this guide, we will walk...
  3. Windows 11 24H2: Office Apps Crashing with CrowdStrike Antivirus

    In a startling development that has echoed through the corridors of IT departments globally, users of Windows 11 running version 24H2 have reported that key Office applications, such as Word and Excel, are crashing when installed alongside CrowdStrike's antivirus software. This issue seems to...
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    Outlook.com redirects to NetOrg.OnMicrosoft.com

    Outlook.com. Logging in with my Godaddy MS Exchange me@example.com. It says me@netorg.onmicrosoft.com. Why does it do this? There is no problem with my password, I am able to log in to see my inbox in other ways, but on Outlook.com, it redirects me to an alternate looking email address. Earlier...
  5. Windows 11 24H2 Issues: Falcon Sensor Affects App Functionality

    In a recent advisory from Microsoft, users of Windows 11, version 24H2 may experience functionality issues with first-party and third-party applications, primarily influenced by the integration of Falcon sensor software from CrowdStrike. This problem stems from specific settings within the...
  6. WVU Urges Windows 10 Users to Upgrade Before September 2025 Deadline

    As of September 30, 2024, an urgent notice has come from West Virginia University (WVU) campuses—if your computer is still chugging along on Windows 10 and doesn't support the migration to Windows 11, it’s time to start looking for a replacement. With a deadline firmly set for September 30...
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    Cant Find Scheduled task that is Backing up SLQ Db

    Hi experts. Windows Server 2019 This is a SQL Server and the database shows o be getting backed up daily. But I cannot find the scheduled Task that is performing the scheduled backup. The backup runs at 12 am based on info I retrieve from SQL Server. How can I sift thru the hundreds of...
  8. recovering license of server no longer in use

    We bought a Windows server 2022 license for 10 systems. One licensed system no longer exists. How can I get that discontinued license back for reuse?
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    Resetting Password for User on W7 Machine

    We have a server that shows multiple users at the login screen. An employee who just left didn't pass along any of the passwords needed to log in and we're stuck. If we reset the password for one of the users shown, will it affect data/apps/etc for any of the others? There's a needed program...
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    Help with Windows Server 2022 Licenses Requirement!

    Hi All, I wonder if you could help me with how many windows server 2022 and SQL server licenses I need for the following: 1x Active Directory 2x Management 3x Vmware vcenter 4x Windows 1x DHCP 2x Printing server! 3x Files servers 4x VEEAM (Log backup) 5x App servers 6x App servers Not sure...
  11. Uninstall windows apps only to come back

    Hi, I have created a new image for a Dell Latitude 5320 windows 11 and got it right where I wanted it. When logged in as the administrator of course I do everything under that account because at the time the laptop is in audit mode. I have completely uninstall quite a few apps like some of the...
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    Windows 10 I want to purchase a license for windows 10 for my company. I don't know how

    I have more than 50 employees who have separate PCs in the company I want to purchase a license of windows 10 for all of them. Kindly help me with where to order.
  13. Windows 10 Having remote access to our office server

    Hi all. A few of my colleagues have been given laptop so they can be more portable. In the office we have a mapped network drive (Z). This is where we have all of our client folders etc.... Essentially, the whole company runs from this location. I've been tasked with finding the best way for...
  14. VIDEO The Expert: IT Support (Short Comedy Sketch)

    :p
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    Windows 10 Turn work or office laptop into personal laptop

    I worked for a startup and they provided me with a laptop. However, they changed their business and moved to other country and they asked me to keep the laptop myself. I do not have the company email address to login and there are no IT guys of the company etc as they completely changed their...
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    Windows 11 Noted Windows 11 Challenges

    I recently purchased a new laptop with Windows 11. It looks stylish but I have noted one serious problem. Whenever I want to search through my files, I don't get feedback with respect to PDF files. Instead, it gives feedback in connection with word files only. An example is necessary. I have...
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    Scheduled jobs, password hell....

    So I'm the poor schmuck that gives a crap about backups. I have scripts that are supposed to run every night, but due to IT corporate domain nonsense they make me change my password. The scripts are run from a local admin account (non-domain) but every time I change my network password, all...
  18. Creating Windows Backup

    HelloLink Removed all I am not a tech guy, my system has got quite slow. I am looking to restore the backup but not sure how to restore the backup.. Our office IT guy is on holiday so I need have to wait. Please guide me how to get the backup restored.
  19. Windows 10 Windows 10 - Locking screen resolution

    Hello, i was wondering if there's a strategy or something in the registry to lock the screen resolution. I have multiple PCs to handle at work and i don't want people to change the resolution of the screen. I found something in gpedit on some forums but it was for windows xp and i didnt find...
  20. VIDEO The Expert: IT Support (Short Comedy Sketch)

    :p