it support

Introduction A recent software update in April has sparked concern across Windows communities as it has reportedly disrupted the functionality of Windows Hello on select devices. Users relying on facial recognition to unlock their devices have encountered unforeseen challenges following this...

Windows 10’s support countdown is a modern business’s call to action. With the operating system set to reach its end-of-life on October 14, 2025, organizations must rapidly evolve or risk falling behind in an increasingly digital battlefield. Upgrading to Windows 11 isn’t just a routine software...

UltraVNC has long earned its stripes as one of the most reliable and accessible remote desktop tools available for Windows users. In a world where remote work, technical support, and cross-site troubleshooting are everyday rituals, UltraVNC provides an open-source, free solution tailored for...

Microsoft's latest initiative for Windows 11 users promises to revolutionize system recovery by reducing the headaches usually associated with troubleshooting startup issues. The new “Quick Machine Recovery” mode aims to tackle one of the most dreaded moments in computing—a PC that simply...

Microsoft has just ironed out a major glitch that was causing Remote Desktop Protocol (RDP) connections to unexpectedly drop—a flaw that had many Windows users and IT professionals scratching their heads. In an update that mirrors Microsoft’s usual race to patch its software, the company...

Windows 11’s “CAA5010A – Add account operation is blocked because account limit is reached” error has been puzzling many IT enthusiasts and professionals alike. While discussions on the Microsoft community have noted that Windows 11 may restrict you to three work accounts per user profile, the...

Microsoft's Outlook on the Web users recently experienced a significant disruption, and it's not just another hiccup in the vast ecosystem of Microsoft 365 services. The outage, which began over two hours ago according to user reports on DownDetector, crippled access to Exchange Online...

Microsoft is poised to make Windows 11 even more user-friendly by offering an in-depth look at your PC’s hardware within the operating system’s Settings. In recent Dev Channel builds, a new “Hardware Insight FAQ” feature has been spotted, promising to shed light on everything from your GPU’s...

Microsoft Outlook Outages Rock Canada and Disrupt Thousands of Users Microsoft Outlook, one of the most relied-upon email and calendar services for millions of Windows users, has recently been the epicenter of multiple service outages that have left users across Canada—and beyond—struggling to...

In a developing story that has caught the attention of Windows users and IT professionals alike, thousands of reports are flooding in regarding an Outlook outage. According to a recent FOX 5 New York report, over 26,000 outage alerts have been recorded, affecting not only Outlook but several...

In today’s fast-paced digital landscape, remote assistance has become an essential tool for IT support, business continuity, and rapid troubleshooting. However, as organizations increasingly rely on these remote solutions, the security challenges they face multiply. A recent Microsoft blog post...

In a bold move set to transform how businesses manage their IT challenges, Trusted Tech has launched its Certified Support Services worldwide. This initiative—announced via GlobeNewswire and covered by The Manila Times—addresses persistent IT pain points with a powerful blend of proactive and...

Hold on to your keyboard, Windows users, as Marquette University gets set to embrace the new era of an operating system. Yes, you heard it right—Marquette is marching forward with a mandatory upgrade to Windows 11, and you're on the guest list. Let’s dive into what this means, how it affects...

As 2024 marched on, Microsoft declared the “year of the AI PC,” and one of the most buzzworthy additions was the physical "Copilot" key planted on many keyboards. The idea was simple yet futuristic: elevate productivity with a single press of a button, deeply integrated into Windows for...

If you've ever encountered an error on a Windows 11 device managed by an admin team, you know how crucial it is to share the right diagnostic logs to get things back on track. The management logs specifically offer insights that can help solve these pesky problems. In this guide, we will walk...

In a startling development that has echoed through the corridors of IT departments globally, users of Windows 11 running version 24H2 have reported that key Office applications, such as Word and Excel, are crashing when installed alongside CrowdStrike's antivirus software. This issue seems to...

Outlook.com. Logging in with my Godaddy MS Exchange me@example.com. It says me@netorg.onmicrosoft.com. Why does it do this? There is no problem with my password, I am able to log in to see my inbox in other ways, but on Outlook.com, it redirects me to an alternate looking email address. Earlier...

In a recent advisory from Microsoft, users of Windows 11, version 24H2 may experience functionality issues with first-party and third-party applications, primarily influenced by the integration of Falcon sensor software from CrowdStrike. This problem stems from specific settings within the...

As of September 30, 2024, an urgent notice has come from West Virginia University (WVU) campuses—if your computer is still chugging along on Windows 10 and doesn't support the migration to Windows 11, it’s time to start looking for a replacement. With a deadline firmly set for September 30...

Hi experts. Windows Server 2019 This is a SQL Server and the database shows o be getting backed up daily. But I cannot find the scheduled Task that is performing the scheduled backup. The backup runs at 12 am based on info I retrieve from SQL Server. How can I sift thru the hundreds of...