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ivr

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The tag ivr on WindowsForum.com covers Interactive Voice Response systems built on Microsoft Lync and the Unified Communications Managed API (UCMA) 3.0 SDK. Content discusses how the UCMA platform enables integration of communications and presence capabilities into business solutions, with examples such as call center and IVR systems developed using frameworks like Vonetix. The tag reflects enterprise telephony and unified communications topics relevant to Windows and Microsoft ecosystems.
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    Windows 7 Gold Systems Building on Lync UCMA 3.0

    Microsoft Link Removed and the UC platform SDKs, such as Link Removed (UCMA) 3.0 SDK, are changing the way we communicate and collaborate by providing a platform to integrate communications and presence capabilities into existing business solutions. Terry Gold, CEO of Gold Systems, gives an...
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    • business solutions call center collaboration communication technology gold systems ivr lync sdk ucma unified communications
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