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kb297519

About this tag
The tag kb297519 refers to a specific Windows update that has been reported to cause Windows Explorer to crash when opening the Videos folder. Users have found that manually uninstalling this update resolves the crashing issue, though the update may be reinstalled automatically, causing the problem to return. Discussions on WindowsForum.com focus on troubleshooting this crash, including cases where the update is no longer installed but the issue persists, suggesting other factors may be involved. The tag is relevant for users experiencing Explorer crashes related to this update.
  1. M

    Windows 8 Opening Videos folder crashes Windows Explorer

    A couple of months ago I had an issue with Windows Explorer crashing when I tried to open the Videos folder. After much research and help from other forums it turned out to be a dodgy windows update, KB297519. Once this was manually removed I was able to access my videos folder again and the...
    • MrsVPoppins
    • Thread
    • corrupted files crash error handling external drive file access file explorer folder optimization folder view kb297519 scannow software update system restore tech support troubleshooting update issues user experience video files windows 10
    • Replies: 7
    • Forum: Windows Help and Support
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