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kb4519978
About this tag
The tag kb4519978 covers a Windows 10 update released on October 15, 2019, that caused issues for some users. Reported problems include performance slowdowns and difficulty signing in after waking from sleep mode. Affected machines may show only the background image and fail to display the login screen, with no response to keyboard or mouse input, requiring a hard restart. This tag is relevant for users troubleshooting post-update login and performance problems on Windows 10.
Last week my mother installed an update (KB4519978) on her Windows 10 machine. Since then, she has been experiencing some performance issues and is having trouble signing into her laptop.
When she opens her laptop and wakes it from sleep mode, one of two things frequently happens:
it will...
hard power restart
hp laptop
installation issues
intel
kb4519978
laptop performance
login screen
memory issues
october update
performance issues
sleep mode
software bugs
system freeze
troubleshooting
user issues
windows 10
windows update