About this tag
Discussions tagged with kies software on WindowsForum.com focus on troubleshooting Samsung device connectivity issues on Windows, particularly when MTP drivers fail to load. Users report problems like the 'Samsung Mobile MTP Device' showing a yellow exclamation mark in Device Manager with error code 31, preventing file transfer. Common solutions involve reinstalling Samsung USB drivers, updating Windows, or using alternative software like Samsung Smart Switch. The tag covers driver conflicts, USB debugging, and compatibility between Samsung phones (e.g., Galaxy S5) and Windows systems. While Kies itself is mentioned as legacy software, the tag primarily addresses driver-related fixes for Samsung device recognition.
  1. Matoy

    Windows 7 samsung mobile mtp device failed to load driver

    Hi, I have recently bought Samsung galaxy S5 device. When I tried to connect it to my computer I nothing happend (what should have happen is that it will pop up the "What do you want to do? Go to folder/..." menu). So I tried another usb socket. still the same problem. I have Ubunto install as a...
    • Matoy
    • Thread
    • access denied antivirus code 31 computer setup device manager driver issues driver update error message galaxy s5 kies software mtp portable samsung tech support troubleshooting ubuntu usb usb drivers windows 10 windows update
    • Replies: 4
    • Forum: Windows Help and Support