knowledge governance

Knowledge governance refers to the policies, processes, and technologies that ensure enterprise knowledge is trustworthy, secure, and compliant when used by AI systems. On WindowsForum, discussions highlight how governed knowledge layers are critical for enterprise AI deployments, including Microsoft Copilot, Anthropic Claude, and Google Gemini. Topics cover connectors that enforce access controls, maintain knowledge hygiene, and prevent bad context in agentic workflows. Identity-first governance and staged operational playbooks are emphasized for safe integration with tools like Microsoft 365 and Zendesk. The tag focuses on practical strategies for maintaining data quality and security as organizations adopt AI assistants and automated agents.