Microsoft’s January 2026 cumulative update for Windows 11, KB5074109, deliberately removes four long‑standing in‑box modem drivers — agrsm64.sys, agrsm.sys, smserl64.sys and smserial.sys — and that change has immediately disabled a measurable number of dial‑up, fax and telephony modems that...
Microsoft’s January cumulative for Windows 11 deliberately removed four legacy modem drivers from the in‑box image—breaking modem-based telephony and POS appliances for a measurable subset of users—and the only immediate workaround for most affected systems is to uninstall KB5074109 and pause...
Microsoft released its January cumulative for Windows 11 (KB5074109) on January 13, 2026 — and within days a series of serious regressions began surfacing, from brief black screens on some Nvidia-equipped machines to full startup failures that print UNMOUNTABLE_BOOT_VOLUME (Stop Code 0xED) and...