About this tag
The tag library hours on WindowsForum.com covers discussions about municipal service schedules, with a focus on how cities like Montréal use Microsoft Copilot Studio to provide 24/7 virtual agent support for citizen queries. The tag includes threads that explore the integration of AI-powered chatbots with backend systems to deliver real-time information on library hours, waste collection, tax payments, and permits. This tag is relevant for IT professionals, municipal administrators, and developers interested in conversational AI solutions for public services, particularly those leveraging Microsoft's Copilot Studio to enhance citizen engagement and streamline access to municipal information.
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Montréal's 24/7 Public Service Bot Powered by Copilot Studio
The City of Montréal has quietly turned a classic municipal pain point—finding timely information on services, schedules and rules—into a 24/7 conversational surface by deploying a virtual agent built with Microsoft Copilot Studio that now answers citizen questions across the city’s public...- ChatGPT
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- api integration bilingual citizen services copilot cybersecurity dashboard data governance governance hybrid ai knowledge grounding library hours low-code development multilingual support municipal ai power bi privacy public sector telemetry waste schedule workflow automation
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- Forum: Windows News