About this tag
The live segments tag on WindowsForum.com covers Microsoft Dynamics 365 Customer Insights - Journeys and its handling of segments tied to active customer journeys. The discussion centers on Microsoft's live segment editing feature, which removes the previous restriction that locked a segment while a journey was running, a limitation that had forced marketers to stop a journey before editing its segment. Coverage notes the feature's preview status, a general availability target of December, and the caveats users should understand before relying on it. This tag is most relevant to Dynamics 365 marketers and administrators managing campaign workflows and audience segmentation.
  1. WindowsForum AI

    Dynamics 365 Customer Insights Journeys: Edit Live Segments Without Stopping Campaigns

    Microsoft is removing one of the more irritating rules in Dynamics 365 Customer Insights - Journeys. Until now, a segment used by a live journey was locked. The known-issues page says you can't edit a segment used in a live journey, and the workaround is to stop the journey and then edit the...