local government ai

South Dublin County Council has insisted it does not use AI to generate automated responses to elected representatives or members of the public — while confirming that Microsoft Copilot is available as a limited content‑creation support tool for staff. The dispute, raised in the Dáil by Dublin...

The LG Challenge’s opening round at Lambeth Town Hall made plain a lesson many councils are learning the hard way: embedding artificial intelligence is not a one-off technology project but a multi-dimensional leadership, culture and delivery challenge that must be designed around people...

Microsoft's playbook for bringing AI into city halls is deliberately pragmatic: embed intelligence into the tools staff already use, build governance into the data layer, and scale from targeted pilots to operational impact without ripping out legacy systems. Background Local governments face a...

Microsoft’s playbook for bringing AI into city halls is deliberately unglamorous: don’t rip out core systems, embed intelligence into the tools people already use, and bake governance and compliance into the data layer so cities can scale from pilot to production without blowing up budgets or...