local government technology

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    Luzerne County's Responsible AI Pilot: Innovating Public Service with Microsoft 365 GCC

    Luzerne County, a region in Pennsylvania known more for its rolling hills than its technological ambitions, has taken a notable step into the future of public service management: training employees to responsibly use artificial intelligence. In a move that places the county on the leading edge...
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    Bridging the AI Gap: Empowering Canadian Municipalities with Responsible Generative AI Adoption

    Local governments are standing at a critical juncture as the accessibility and practicality of artificial intelligence (AI) continue to surge. On one hand, there is unmistakable optimism about the potential of AI to transform municipal operations, streamline workloads, optimize public resources...
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    Transforming Kent County Council with AI and Microsoft Copilot: A New Era in Public Service

    Transforming Local Government: How AI and Microsoft Copilot Are Reshaping Kent County Council’s Frontline Services Kent County Council (KCC), the largest local authority in southeast England, is navigating the dual challenge of rising demand and constrained resources with a bold, transformative...
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