You are using an out of date browser. It may not display this or other websites correctly. You should upgrade or use an alternative browser.
local state reset
About this tag
The local state reset tag covers a specific troubleshooting technique for Microsoft Outlook on Windows where renaming or removing the Olk and OneAuth folders under %localappdata%\Microsoft resolves launch failures. This method resets per-user local state without affecting core data, making it a practical workaround for Outlook crashes or silent no-window launches. The tag includes guidance for both end users and IT professionals on applying the fix safely, understanding why it works, and managing operational risks when deploying at scale.
Microsoft’s new Outlook desktop client for Windows has been failing to launch for a subset of users, producing immediate crashes or silent no‑window launches — but there is a practical, low-risk workaround that has restored service for many affected machines: resetting per‑user local state by...