The collision between generative AI and everyday systems has a new, uncomfortable rhythm: productivity promises followed by governance headaches, surprise design choices, and in at least one high‑stakes case, a policing decision that collapsed under the weight of an AI hallucination. Over the...
Hertz’s early experiments with Microsoft Power Platform show how a global mobility operator can turn frontline friction into measurable automation and AI wins — a pragmatic, low‑code route from tactical fixes to strategic modernization that is already delivering faster support and clearer...