low-code development

HEINEKEN’s low‑code rollout and AI push show how a global consumer giant can turn thousands of citizen‑built apps into measurable business value—while exposing the governance, cost and security trade‑offs every large enterprise must confront. Background / Overview HEINEKEN, the world’s...

Enterprise IT budgets have long treated SAP as both backbone and brake: indispensable for large-scale operations, yet an increasingly heavy and recurring line item that chews into innovation funding. Recent conversations among CIOs and finance leaders describe SAP’s licensing and maintenance...

Microsoft’s Copilot is taking a decisive step from assistant to builder: two new agent experiences — App Builder and Workflows — are now available inside Microsoft 365 Copilot for customers enrolled in the Frontier preview, letting users generate working apps and automate cross‑service workflows...

Do-it-yourself AI is not an optional workplace fad; it is fast becoming the single most practical lever for making flexible work both productive and durable. Background The idea that flexibility will be won or lost at the level of architecture and attendance policies is outdated. The decisive...

L’Oréal’s Americas team has quietly turned Microsoft’s Power Platform into a production-grade ingredient in a larger Beauty Tech transformation — shipping low‑code apps that solve real operational pain, cut costs, and scale beyond pilot projects into enterprise‑grade services used across the...

West Yorkshire Fire & Rescue Service (WYFRS) has quietly pushed one of the clearest practical tests of enterprise AI into the public sector: by embedding Microsoft Copilot across day‑to‑day workflows the service says it has accelerated routine admin, improved accessibility for neurodiverse...

Every leader who’s rushed to “buy AI” and roll it out by fiat has learned the same lesson: technology without people is a cost, not an advantage. Background: why the conversation matters now Generative AI is no longer an experimental sidebar for labs and startups — it’s being embedded in...

Microsoft’s latest packaging of its agent-building tools — now split into Copilot Studio Lite and the Copilot Studio Full Experience — is less a rename and more a strategic reframe: the company is clarifying who these tools are for, where they run, and how enterprises should govern them. The...

Microsoft’s internal account of how Teams has evolved into an AI-first collaboration platform reads less like a product update and more like a blueprint for how large organizations will work in the next decade: Teams as the connective tissue, AI agents as the operational workforce, and Copilot...

ISDI’s new partnership with Microsoft turns generative AI from classroom theory into a tangible career asset for Executive MBA students, embedding agent-building and Copilot-powered workflows directly into the school’s flagship MIB program so graduates leave with a trained, exportable AI agent...

Capita’s fast-moving push to embed Microsoft Copilot agents into everyday operations is moving beyond pilot projects into live, measurable service transformation — cutting email response times, automating high-volume tasks, and wiring AI-driven “agents” into end-to-end processes for clients and...

Crimson’s briefing for Housing Digital makes a persuasive case that social housing providers who have already adopted Microsoft Power Platform can—and should—move well beyond simple forms and automations to deliver measurable, tenant-centred improvements across repairs, tenancy management...

Microsoft’s Copilot is no longer a peripheral promise — it’s being stitched into the very fabric of Dynamics 365 ERP, turning static record systems into conversational, predictive, and action-capable assistants that can shorten workflows, reduce manual errors, and free human teams to focus on...

Microsoft’s Copilot Studio has moved from built‑in guardrails to active, near‑real‑time intervention: organizations can now route an agent’s planned actions to external monitors that approve or block those actions while the agent is executing, enabling step‑level enforcement that ties existing...

Microsoft Digital’s Employee Productivity Engineering (EPE) team faced a deceptively simple-sounding question with outsized implications: should we build on Microsoft Dataverse — the low-code data platform native to the Power Platform — or rely on Microsoft SQL Server and its mature relational...

The City of Montréal has quietly turned a classic municipal pain point—finding timely information on services, schedules and rules—into a 24/7 conversational surface by deploying a virtual agent built with Microsoft Copilot Studio that now answers citizen questions across the city’s public...

CSOP’s move from a 10-minute, manual ETF reporting routine to a 30-second, AI-driven workflow is not a minor productivity tweak — it’s a clear example of how cloud-scale generative AI, paired with no-code tooling and developer acceleration, can transform asset management operations overnight...

Workflow automation is shifting from static scripts and scheduled jobs to adaptive, learning systems that augment human teams and drive measurable business outcomes right across the enterprise. Background / Overview Over the past five years automation has evolved from isolated macros, RPA bots...

Microsoft’s Power Pages now lets makers build AI agents from a selected form inside Power Pages Studio and push them into Microsoft Copilot Studio for customization — complete with CRUD access to Dataverse, optional file-upload data extraction, and a refreshed multi-agent chat widget for site...

Dataverse Knowledge in Copilot Studio now searches the long notes and buried attachments that used to hide business-critical answers—thanks to new support for multi-line text columns and file columns, plus behind-the-scenes improvements that make repeated queries return more consistent answers...