machine learning errors

Discussions tagged with machine learning errors on WindowsForum.com focus on real-world incidents where Microsoft's machine learning models in Exchange Online Protection (EOP) malfunctioned, causing legitimate emails to be misclassified as spam. Two notable cases involve Gmail and Adobe emails being incorrectly quarantined. These threads explore the causes, such as overzealous pattern detection in ML models, and the impact on enterprise communication. Users share troubleshooting steps, workarounds, and Microsoft's official responses. The tag covers recurring themes of spam filter glitches, false positives, and the challenges of balancing security with email deliverability in Microsoft 365 environments.