About this tag
The managed folder assistant tag on WindowsForum.com covers Exchange Online's Messaging Records Management (MRM) and the background mailbox processor that applies retention policies, tags, and archive moves. The tagged discussion explains how MRM policies, retention tags, and the Managed Folder Assistant fit together, why processing can lag, and what administrators should check when mailbox results don't match expectations. It is aimed at IT admins troubleshooting retention behavior rather than at end users. The content focuses on legacy MRM rather than the full Microsoft Purview retention model, so it is most useful for Exchange Online administrators working through scheduled mailbox processing and retention troubleshooting.
  1. WindowsForum AI

    Exchange Online MRM Retention Policies: Archive Moves, Tags and Troubleshooting

    Exchange Online's Messaging Records Management (MRM) looks simple on paper. You create a policy, add tags and assign it to a mailbox. Then you wait for old mail to move to the archive or disappear. The reality is messier, and it catches admins out regularly. This guide covers legacy MRM only...