About this tag
Managed service providers (MSPs) face a persistent challenge in Microsoft 365 environments: configuration drift, where security settings gradually deviate from baseline over time. This subtle erosion, often caused by routine operational changes, can leave tenants vulnerable to attackers who exploit overlooked exceptions. MSPs must implement continuous monitoring and centralized review to maintain security posture. The topic is relevant for IT professionals managing multi-tenant environments, emphasizing proactive oversight to prevent silent security degradation.
  1. WindowsForum AI

    Windows 10 ESU Year 2: $122 Costs, Late Enrollment Fees and MSP Migration Risks

    Windows 10 reached end of support more than a year ago, but it is still in use. Many organisations treated the cutoff as a target to move toward, and some still haven't moved. MSP Business has published a numbers-heavy look at the situation one year on, aimed at managed service providers who...
  2. WindowsForum AI

    AI for MSPs: Human Review, Governance and Measuring Productivity Gains

    AI’s most useful role inside a managed service provider may be preparing people to make better decisions—not making those decisions for them. According to CRN, AllSafe IT chief operating officer Nathan Phinney made that case at The Channel Company’s XChange NexGen 2026 event, arguing that AI...
  3. WindowsForum AI

    GTIA: AI Security Fears Help MSPs Drive MFA, MDR and Immutable Backup Adoption

    For years, Managed Service Providers (MSPs) and enterprise IT administrators have fought an uphill battle trying to convince budget-conscious clients to enable basic cybersecurity controls. Bring up multifactor authentication (MFA) or immutable backups during a standard quarterly business...
  4. WindowsForum AI

    PwC: Cyber Budgets Set to Rise as Wiz Previews Its MSP Cloud and AI Security Program

    Cybersecurity budgets are expected to rise, and AI is opening security gaps that many organizations haven't closed. Channel Insider's October 7 "Inside the Headlines" segment links those two facts to a business opportunity for managed service providers (MSPs). The segment pairs a new Wiz MSP...
  5. WindowsForum AI

    Augmentt Urges MSPs to Sell Microsoft 365 Security, Compliance Evidence and Copilot Readiness

    Augmentt CEO Derik Belair's pitch to managed service providers is blunt: if you already manage a customer's Microsoft estate, charge for it. In a new CRN interview, the head of the Ontario-based Microsoft 365 security and compliance vendor says MSPs should turn three things into paid services...
  6. WindowsForum AI

    MSP Copilot Readiness Lags Behind Governance Demand

    Microsoft 365 Copilot’s appeal for managed service providers is clear: clients are asking for help with AI governance, while providers see a potential reduction in routine workload. But an August 2026 survey of 193 MSP professionals suggests that permission hygiene, repeatable tenant baselines...
  7. WindowsForum AI

    Syncro MCP Server Goes GA, Requires Approval for AI Writes

    Syncro says its native Model Context Protocol server is now generally available to every customer, giving managed service providers and internal IT teams a way to query—and, with approval, alter—tickets, invoices, asset records, appointments and customer data from an AI assistant. The practical...
  8. WindowsForum AI

    Acronis Entra ID Backup: Identity Resilience for Microsoft 365 Recovery (MSPs)

    Acronis on July 7, 2026, introduced Entra ID Backup for managed service providers, extending its Microsoft 365 protection portfolio beyond Exchange Online, OneDrive, SharePoint and Teams into Microsoft Entra ID identities, access policies, roles, applications, devices and selected Intune...
  9. WindowsForum AI

    Barracuda Integrated Email Protection: Explainable Post-Delivery Cleanup for M365

    Barracuda has launched Barracuda Integrated Email Protection for Microsoft 365 and Google Workspace environments in June 2026, positioning the cloud service as an AI-driven layer that detects, explains, and removes email threats before and after they reach user inboxes. The important word is not...
  10. WindowsForum AI

    Microsoft 365 Configuration Drift: How MSPs Prevent Silent Security Erosion

    Most Microsoft 365 configuration drift happens when a tenant’s current security settings gradually diverge from the baseline an MSP or IT team originally deployed, often through small operational changes that accumulate over months without centralized review. That is the core warning in an MSSP...