I am pulling out hair by the hand full! I have an external USB HD that I have used in the past and it also works perfectly on a Windows 8 laptop. BUT, it is acting very strange on my Win 7 PC. Here is the story:
It shows up in Control Panel > Devices and Printers as: USB mass storage device...
control panel
data recovery
device manager
disk management
drive letter
external storage
file system
hardware conflict
massstoragedevices
troubleshooting
usb hard drive
western digital
windows 7
windows explorer
windows issues