Toastmasters International has quietly accelerated a post‑pandemic digital makeover by folding Microsoft’s AI toolkit — notably Microsoft 365 Copilot and Dynamics 365 Omnichannel — into the backbone of its member services, call‑centre operations and multilingual education content, a shift that...
accessibility and readability
ai for nonprofits
ai in service centers
call center
cloud services
copilot studio
crm integration
data privacy
digital transformation
dynamics 365 customer service
licensing and governance
memberservices
microsoft copilot
multilingual education
nonprofit technology
omnichannel
ora tor chatbot
roi measurement
self-service portals
toastmasters international
