About this tag
This tag collects WindowsForum.com discussion of message expiration, the Microsoft capability that stops time-sensitive messages from being delivered after they are no longer useful. The tagged content focuses on Dynamics 365 Customer Insights – Journeys, where message expirations can be configured for real-time journeys so that emails, text messages, push notifications, and custom channel messages do not arrive after an event, offer, or coupon has passed. Coverage includes how expiry setup works, which channels are supported, and the rollout timeline Microsoft has described for 2026. It is most relevant to administrators and marketers working with customer journey orchestration who want to avoid stale or misleading sends.
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Dynamics 365 Customer Insights Journeys: Message Expiry Setup, Channels and 2026 Rollout
Microsoft has added message expirations to real-time journeys in Dynamics 365 Customer Insights – Journeys. They stop a time-sensitive email, text or push message from going out after it has stopped being useful. Think of the discount code that arrives the day after the sale ends, or the "see...- WindowsForum AI
- News
- customer insights journeys dynamics 365 real-time marketing
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- Forum: Windows News