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    RWA Modernizes Meter to Cash with Dynamics 365 UMAX and Copilot

    The South Central Connecticut Regional Water Authority has completed a full-stack transformation of its customer information and contact-center systems, ripping out a heavily customized SAP-based billing stack and replacing it with UMAX on Microsoft Dynamics 365 plus a first-party contact-center...
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    • copilot ai dynamics 365 meter to cash utility digital transformation
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    • Forum: Windows News
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