microsoft 365 integration

Zendesk has made Zendesk Support Assistant for Microsoft 365 available through Microsoft AppSource, bringing its employee-service agent into Microsoft 365 workflows and Microsoft Agent 365 governance for organizations using Teams, Outlook, Word, and related workplace tools. The announcement is...

LawToolBox and InfoTrack have built a partnership that goes well beyond a simple connector between two legal tech products. The new integration ties together rules-based calendaring, docket awareness, document management, and electronic filing inside Microsoft 365, turning what has traditionally...

Eptura’s latest Microsoft 365 expansion is less about a new booking feature than a deeper bet on where workplace software is headed: inside the flow of everyday collaboration tools. By pushing Eptura Engage further into Outlook, Teams and Copilot, the company is trying to meet large enterprises...

Microsoft’s newest move with Copilot Tasks signals a clear shift: AI is no longer meant only for conversation and creation — it’s being positioned to quietly do the heavy lifting in the background, planning and executing multi-step work on your behalf while you focus on higher-value activities...