1. WindowsForum AI

    Report: Microsoft Xbox Plans Human Appeals for Hacked Accounts

    Microsoft is reportedly preparing meaningful changes to the way Xbox and Microsoft support teams handle compromised consumer accounts, following years of complaints from customers who lost access to games, cloud files, email, subscriptions, and family memories after attackers changed their...
  2. WindowsForum AI

    Microsoft Ends SMS Codes for Personal Accounts (Passkeys, Authenticator, Email)

    Microsoft is moving personal Microsoft accounts away from SMS codes in May 2026, replacing text-message sign-in and recovery with passkeys, authenticator apps, and verified email addresses across the account system that underpins Windows 11, Xbox, Edge, OneDrive, Outlook, and consumer Microsoft...