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microsoft copilot dynamics

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    Legal & General AI powered contact center with Microsoft Copilot

    For Legal & General (L&G), a nearly 200‑year history of handling life’s biggest financial moments is meeting a very modern approach to customer service: a multi‑year collaboration with Microsoft to deploy an AI‑first contact‑center platform built on Microsoft Dynamics 365 Contact Center and...
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    • cloud contact center customer service insurance technology microsoft copilot dynamics
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    • Forum: Windows News
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