At Microsoft Build 2026, Microsoft Digital, the company’s internal IT organization, said it is expanding its “Customer Zero” agentic AI program to help Microsoft employees and developers build governed AI agents across Copilot Studio, Work IQ, Agent 365, Azure DevOps, and Model Context Protocol...
In modern organizations, as project complexity and scale increase, employees consistently report that repetitive, mundane tasks become a significant drain on productivity and morale. Microsoft Digital, the IT organization within Microsoft, has attempted to address this age-old problem through a...
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