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microsoft help

About this tag
The microsoft help tag on WindowsForum.com covers user discussions about seeking assistance from Microsoft support channels, including chat, phone, and online documentation. Common topics include troubleshooting issues after Windows updates, such as wireless connectivity problems on older systems like Windows Vista, and installation failures for Windows 8.1. Users also share experiences with Microsoft Store region changes and their effects on purchased content, as well as configuration problems in Windows Media Center, like missing quality options for recordings. Additionally, the tag includes queries about specific features like Star Folder behavior in File Explorer. These threads reflect real-world attempts to resolve software and hardware issues using official Microsoft help resources.
  1. News

    Change your country or region in Microsoft Store

    If you change your country or region for Microsoft Store, stuff you got in one region might not work in another. Continue reading...
    • News
    • Thread
    • country change microsoft help microsoft store regional restrictions regional settings software store content support user guide
    • Replies: 0
    • Forum: Knowledge Base (KB)
  2. E

    Windows 7 Star Folder Not Opening Expanded

    After a recent update, my Star Favorites Folder no longer opens expanded the way it used to. I have to manually expand it every single time I access it now. I've googled and searched Microsoft Help and do not find any solutions for this specific problem. I also can't seem to add this to the...
    • Emily Finnegan
    • Thread
    • access bugs expand favorites libraries microsoft help solutions star folder update user issues
    • Replies: 5
    • Forum: Windows Software
  3. Isabelle Dean

    Windows 7 Fixing Wireless Connectivity Issues on Windows Vista After Update Interruptions

    My other half turned off computer while it was downloading 10 updates, long story short, black screen. Live microsoft helped me get it up and running again, downloads all eventuall successfully installed, little did I know, the wireless connection to the net was knocked out. This laptop...
    • Isabelle Dean
    • Thread
    • atheros avg black screen cmd dinosaurs driver issues ethernet hiccups internet isp microsoft help network adapter service issues troubleshooting update virus scan windows vista winsock reset wireless
    • Replies: 5
    • Forum: Windows Help and Support
  4. vanth

    Windows 8 Windows 8.1 not installing and system very slow

    So I reset my laptop to default settings after trying to rid my system of a possible trojan (accodring to malwarebytes) but my McAfee says everything is fine. Once the reset was complete, I was no longer experiencing the same issues as before (lots of redirecting and certain programs not...
    • vanth
    • Thread
    • installation laptop issues malwarebytes mcafee microsoft help reset system slowdown trojan update issues windows 8.1
    • Replies: 3
    • Forum: Windows Help and Support
  5. J

    Windows 7 Change the record quality in Windows Media Center

    When I record a TV show to a USB 2.0 drive the size is huge and when I play it back the playback is jerky and unwatchable. I checked Microsoft help and found how to change the quality but my copy of Windows Media Center does not have the "Quality" option in the recording defaults. It has all...
    • jtpcamp
    • Thread
    • media center microsoft help quality recording settings troubleshooting tv shows usb video playback video quality
    • Replies: 1
    • Forum: Windows Software
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