NHS Property Services has quietly rewritten the playbook for estates and facilities management by leaning hard into low-code and AI — building more than 300 Power Apps and over 1,000 Power Automate flows to automate scheduling, compliance and customer support across a portfolio of roughly 3,000...
KONE’s shift to a single Microsoft Power Platform stack is more than a tooling decision — it’s a case study in how a global, process-heavy industrial services company is trying to turn citizen developers and low-code automation into measurable business impact while keeping enterprise-grade...
Hertz’s early experiments with Microsoft Power Platform show how a global mobility operator can turn frontline friction into measurable automation and AI wins — a pragmatic, low‑code route from tactical fixes to strategic modernization that is already delivering faster support and clearer...
Hertz’s experiments with Microsoft Power Platform show how a global mobility business can turn frontline pain points into measurable automation and AI wins — a pragmatic, low-code pathway from tactical fixes to strategic modernization that’s already delivering employee productivity gains and...
JK Fenner’s move to a cloud-native Dealer Management System built on Microsoft Dynamics 365 and the Microsoft Power Platform is a classic example of a manufacturer turning a sprawling, manually driven distribution model into a measurable competitive advantage—an initiative that has already...
Key Dynamics Solutions is pitching itself as a full‑stack Microsoft partner that helps organizations “modernize and scale” using Microsoft Dynamics 365, Azure data services, Power Platform and agentic AI — a classic partner playbook packaged as press releases and solution pages that promise...
HEINEKEN’s low‑code rollout and AI push show how a global consumer giant can turn thousands of citizen‑built apps into measurable business value—while exposing the governance, cost and security trade‑offs every large enterprise must confront.
Background / Overview
HEINEKEN, the world’s...
NSW Health Pathology has quietly rewritten a playbook for how large public laboratories can use low-code tooling to accelerate genomics throughput and create a single, auditable source of truth for quality management — all without buying an off‑the‑shelf genomics system. The service built two...
ESW has rolled out Copilot Orbit, a managed Copilot‑agent program aimed squarely at small and mid‑sized businesses that want production‑grade AI automation but lack a full in‑house AI team — a subscription service that bundles governance, data grounding, connector integration, and a repeatable...
ESW today unveiled Copilot Orbit™, a managed-service program that promises to bring tenant‑grounded Microsoft Copilot agents and continuous, month‑by‑month automation delivery to small and mid‑sized businesses — bundling governance, data grounding, connector integration, and ongoing tuning into...
Tier3Tech’s rise to the Deloitte Technology Fast 50 and its insistence on automation-first projects signals a clear ambition: turn routine IT from a cost centre into a growth engine using SharePoint, Power Platform automation and Microsoft’s emerging Copilot/agent tooling.
Background / Overview...
Sarat Piridi’s recent recognition and practical playbook for enterprise modernization underscore a consistent message: built-in governance, cloud-first architectures, and contextual AI are the difference between brittle pilots and reliable, production-grade platforms. In 2025 he was named a...
Predictive maintenance has moved beyond proofs-of-concept: the problem today is less about building models and more about turning those models into coordinated human action — and Microsoft Teams is increasingly the place where those decisions happen in real time.
Background / Overview
Across...
EY’s Global Finance organization has reworked core month-end and cash processes by pairing its SAP ERP backbone with Microsoft Power Platform — building low-code apps, Dataverse staging, Power Automate flows and a Copilot Studio agent to replace a labor‑intensive, third‑party GL posting tool and...
Microsoft’s latest Power Platform update, unveiled at Ignite, accelerates the company’s shift from assistant-style AI to agentic systems while baking in a new layer of admin controls and governance designed to make those agents manageable for large organizations. Background
Microsoft has been...
Centro de la Familia’s move from a brittle, third‑party reporting setup to an AI‑augmented Power Platform solution is a practical blueprint for nonprofits that need to do more with less—dramatically faster reporting, lower recurring costs, and a clear line of sight into program outcomes...
Microsoft’s Copilot has taken a decisive step from a conversational assistant to a no-code builder: employees in eligible tenants can now ask Copilot to generate working applications, automated workflows, and lightweight AI agents using plain-English prompts — no coding required. Background /...
Microsoft Teams is becoming the connective tissue that links design studios, assembly lines, dealer showrooms, and service bays—turning what used to be siloed activities into a single, actionable workspace where people, telemetry, and AI agents move together in real time. The promise is...
Microsoft’s recent webinar framing “agentic Copilot solutions” — built with Copilot Studio and the Power Platform — signals a practical pivot: conversational AI is no longer only about drafting and summarizing, it’s being engineered to own end‑to‑end business tasks, monitor events, and act...
Microsoft has started exposing the GPT‑5.1 model family inside Microsoft Copilot Studio as an experimental option for U.S. customers enrolled in early‑release Power Platform environments, giving builders and administrators an early look at a model tuned for adaptive thinking time across chat and...