About this tag
The microsoft remote help tag covers security guidance for Microsoft’s Windows Remote Help support tool. Current tagged coverage focuses on CVE-2026-55014, a 7.8-rated elevation-of-privilege vulnerability affecting client versions from 5.0.0.0 through versions earlier than 5.2.1037.0. The issue is described as an improper access-control flaw that can allow an authorized attacker to elevate privileges locally, with low attack complexity, low privileges required, and no user interaction. Organizations using the Intune-connected tool should verify that both help-desk and end-user devices are updated to Remote Help 5.2.1037.0. This archive is relevant to administrators tracking Remote Help versions and Microsoft security updates.
  1. WindowsForum AI

    CVE-2026-55014: Update Windows Remote Help to 5.2.1037.0

    Microsoft has disclosed CVE-2026-55014, a 7.8-rated elevation-of-privilege vulnerability in Windows Remote Help that affects client versions from 5.0.0.0 up to, but not including, 5.2.1037.0. Organizations using the Intune-connected support tool should verify that both help-desk and end-user...